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Burglar alarm failure and troubleshooting

 

Firstly, The central system failure.
1. The central machine can not receive all users alarm information.
Possible causes: telephone line interference is too large, telephone line noise, telephone line short circuited or open circuited, telephone anti-theft switch is turned on, communication failure of the telecommunications bureau, host alarm center communication programming error, center software serial port closure, serial line connection error, serial damage, the failure of the computer itself may lead to the center machine can not receive alarm information.
Solution: check whether there is a short circuit and open circuit on the telephone line, turn off the anti-theft switch on the telephone, check whether the central communication programming of the user-side host is correct, including (center phone number, center communication level, central communication format, user number, reporting options, etc.); Check if the central software is a trial and query the system logs to check the software expiration period.
2. The center machine received alarm information, but can not pop up on the software.
Possible cause: The user information does not exist in the central software. The serial port is closed, the serial line connection error, the serial port damage may cause the center machine to receive the alarm message, but can not pop up on the software.
Solution: Add user information to the central software, open the corresponding serial port, connect the serial line correctly, check whether the serial line interface is damaged.
3. The central machine received the alarm information, but the alarm information can not be uploaded or downloaded.
Possible causes:the central telephone line interference is too large, the telephone line appears short circuit, open circuit, telecommunications bureau communication failure. Forwarding number in the center software is not filled correctly may cause the center machine to receive alarm information, the alarm can not be transmitted up/down.
Solution: Check whether the telephone line interference is too large, the telephone line has a short circuit, open circuit, correctly fill the forwarding number in the center software.

Secondly, the alarm host system failure.
1. The alarm host is armed or forced to armed and the wired detector is triggered, but the host does not alarm.
Possible causes: Wired detector and alarm host connection line error, line short circuit, open circuit, detector supply voltage is insufficient, end-of-line resistance missed or wrong wired, zone properties are not edited or edited error, etc. may lead to the alarm host does not alarm after the detector is triggered.
Solution: Check the cable connection between the detector and the alarm host. Check whether the end-of-line resistor is not connected or wrong connected. Use the meter to test whether the line is short-circuited, open circuit, detector power voltage is stable (cannot be less than 9V) and so on. If the zone is not correctly programmed, should correct it.
2.The alarm host does not alarm after the wireless detector is triggered.
Possible reasons: wireless detector battery power is low. Wireless detector code is not correct, or messy code is learned into the alarm host. The wireless detector learned into the alarm host is not programmed with zone properties, or zone properties are wrong edited. The distance between the wireless detector and the alarm host exceeds the rated transmission distance. There is metal barrier between the wireless detector and the alarm host.
Solution: replace the battery. Re-code the wireless detector to the alarm host. Program the zone properties of the detector zone. Shorten the distance between the wireless detector and the alarm host. If there is a metal barrier between the detector and the alarm host, then re-adjust the detector installation location.
3.The alarm host can not receive high-frequency signal, why? (including remote control and wireless converter)
Possible causes: The remote control battery is low or the converter is not powered on. The wireless code of the remote control and wireless converter is not learned to the alarm host, or is too far away from the host. The host failure to decode etc.
Solution: replace the battery or change a remote control to test, correctly program to learn wireless code, shorten the distance between the remote control and wireless converter and the host. If multiple remote controls can not be learned into the host, that means the alarm host may have problem of high-frequency reception and need to return to manufacturer for repair.

4.The alarm host false alarm.
Possible cause: The possibility of false alarm caused by the alarm host is very low. Because the host is only a signal receiving processor, and even if there are false alarms, most of them are caused by detectors. Unless the voltage fluctuation is too large may lead to host false alarm. When false alarm occurs, please check the detector status.
Solution: First confirm the false alarm zone and detector, and then check the detector.
5.The alarm host is in normal use but it makes a sound without any reason.
Description: The chimes of the host can be divided into beeps, fault chimes, guard exit delay tones, alarms into delay tones.
Solution: Please confirm what kind of chime the host is making. If there is no any operation on the alarm host, the sound could be a fault detected by the alarm host. Please check further indication of the fault and solve it.
6.The alarm host connects to the external alarm horn, but when alarm goes off, the external alarm horn does not make sound.
Possible causes: the positive and negative wire between the horn and the host is opposite. There is short circuit or open circuit of the host and horn link. The host output voltage is not enough (about 12V). The external alarm horn is not programmed or correctly programmed into the alarm horn.
Solution: Check whether the wire connected to the alarm host and horn is correct. When the host is alarming, test the host’s external alarm interface voltage and it should be 12V or above. If there is no output, that means the external horn is not programmed or PGM output is not open. If the above operation is correct and still no sound from the alarm horn, then please replace a horn and test.
7.The alarm host does not dial telephone phone or mobile phone to notify the alarm.
Possible reasons: telephone line interference is too large, telephone line short circuit or open circuit or telephone anti-theft is turn on. The phone number is not programmed or correctly programmed to the alarm host. (including communication phone number, format, report level such as alarm report, fault report).
Solution: check whether the telephone line interference is too large, check whether the telephone line has a short circuit, open circuit problem exists, confirm whether the connected host’s telephone line needs to dial code before dialing the outside line phone. if need, please enter the code before the telephone number. Otherwise re-program the alarm receiving number correctly.

8.The alarm host does not communicate with service center after alarm.
Possible causes: Large interference of the telephone line caused the failure of data transmission. The host connected telephone line short circuit, open circuit. Programming process wrong of service center communication telephone number, communication format, communication level, user number etc.
Solution: Check whether the telephone line is short-circuited, open circuited. Correctly program the central communication telephone number, the central communication level, the central communication format, the user number. If all of the above is normal large telephone line interference maybe the cause. The central communication is a data transmission, different from the general voice transmission, if the telephone line interference is too large it will lead to unreliable communication. The engineer can do the following process to tests.
1.Listen to the telephone receiver, if there is a significant noise, you should find the communication company to solve it. Because the telephone line interference will cause the alarm host data transmission error.
Use a multimeter DC voltage range to test the following parameters for telephone lines
a. Empty voltage: When the telephone handset is not picked up, measure the DC voltage on the telephone line to see if it is 43 to 53 volts.
b. Pick up voltage: Pick up the telephone handset, measure the voltage on the telephone line, to see if it is 6 to 10 volts.
C. the resistance voltage: Parallel a 300 ohm resistor on the telephone line, measure the DC voltage on the telephone line to see if it is 6 to 12 volts.
After testing, do the following based on the test results:
a. If all the voltages tested meet the requirements, the line is OK and the alarm host should be replaced for a try. (The replacement alarm host must has been actually tested to the center communication and is very reliable, otherwise it may cause misjudgment)
b. If the voltage is not normal, but deviation is not much, you can series a 100, 200 or 300 ohm (1/4 watt) resistor on the telephone line to try it;
c. If the voltage is not normal and exceeds too much, or if the test according to B method does not solve the problem, please send the host back to our company together with the parameter records of the test. Our technical engineers will specifically modify the host circuit parameters according to the user’s phone line parameters to accommodate the telephone line.

Thirdly, detector failure
1. Beams
a. After the infrared beam is connected to the host and the host is armed, trigger the beam, but the alarm host does not alarm.
Possible causes: there are blocks between the two beams; the beam and the host connection is wrong; the beam tamper switch is not closed; the line has a short circuit, open circuit, insufficient supply voltage, beam zone properties are not programmed correctly.
Solution: correctly connect the line and end resistor between the beam and the alarm host (the connection and size of the resistor depends on the host used), check the line for short circuits, open circuit, test whether the power supply voltage of the beam is larger than 9V, check whether the alignment light on the transmitter end is off. Flashing or long light of the transmitter is not normal, reprogram the beam’s zone properties correctly.
b. During the initial installation and debugging of the beams, the alarm goes off when the alarm host is disarmed.
Possible cause: The beam is with open circuit and the zone property is set to a 24-hour zone.
Solution: Check the beam circuit and correctly connect it.
c. Why is the alignment light of the beam flashing or keeping on?
Possible causes: the synchronization wire connection is wrong, the receiving end and the transmitter end are not aligned, the receiving end and the transmitting end distance is too far, there are blockers in the detection area, the supply voltage is insufficient, the receiver’s tamper switch is not closed.
Solution: Correctly connect the synchronization wire; Check whether the tamper switch is closed; Adjust the angle between the receiving end and the transmitter to align it; Ensure that the supply voltage is above 9V.
d. The beam false alarm
Possible causes: the power supply voltage floating up and down too large, environmental causes. Intermittent short circuit caused by wire flooding.
Solutions: Ensure that the supply voltage is above 9V; Check whether the wiring is normal. Replace the false alarm beam with the correctly working alarm beam to check whether there is environment interference.

2. Detectors (wired, wireless)
a. After the detector is connected to the alarm host and the host is armed, trigger the detector, but the alarm does not goes off. Or the alarm host can not be armed caused there is zone error.
Possible causes: Wired detector and alarm host connection wrong; detector tamper-resistant switch is not closed; There is short-circuit or open-circuit; The supplied power is insufficient; The detector or the zone property is not correctly programmed.
Solution: correctly connect the wire and end resistor between the detector and the host (the connection and size of the resistor depends on the host used), check the line for short circuits, open circuit, test whether the supply voltage of the detector is larger than 9V. Check whether the detector alarm light is off when the tamper-resistant switch is closed. Reprogram the zone properties of the detector correctly.
b. During the initial installation and debugging of the detector, the alarm goes off when the alarm host is disarmed.
Possible cause: The detector is with open circuit and the zone property is set to a 24-hour zone.
Solution: Check the detector circuit and correct it.
c. False alarm of the detector.
Possible causes: Passive detector is used to detect changes of environmental temperature difference and makes alarm, sensitivity adjustment is not correct, detection of environmental temperature difference changes may lead to false alarm.
Solution: Check whether the line is intermittent short circuited caused by water. Adjust sensitivity and installation position appropriately. Check whether the supply voltage deviation is too large, replace the false alarm detector with the good detector to check whether it is the environmental cause.
d. After the wireless detector is installed, arm the alarm host and trigger the detector, but the alarm host does not alarm.
Possible causes:Low battery power, incorrect or no wireless code is registered. Incorrect or no program for the zone property during programming.
Solution: Ensure that the battery voltage is correct. If not, replace the battery. Re-code the wireless detector and program the zone properties.
e. the detector’s trigger light flashes, and the host also emits a fault chime?
Possible cause: The wireless detector battery is low.
Solution: Replace the detector battery.

3.Wireless door magnetic contact
The wireless door contact is installed and alarm host is armed, but it does not alarm after the door contact is triggered.
Possible causes: Low battery power, incorrect or no programming wireless code, incorrect or no programming for the zone property during programming.
Solution: Check that the battery voltage is correct, replace the battery if not normal, re-code the wireless door magnet and zone properties programming.
b. Why is the wireless door magnetic contact makes false alarm?
Possible cause: The mounting gap between the magnet and the motherboard is at the alarm edge.
Solution: The installation gap between the magnet and the motherboard is best not to be greater than defined. Adjust it according to the gap fluctuation of the installed position.

Types and features of outdoor security equipment

With the continuous development of social economy, people’s life is improving day by day, people pay more and more attention to the safety of family life and property. According to the different anti-theft area, all anti-theft alarm can be divided into indoor anti-theft alarm and outdoor burglar alarm two categories. Indoor burglar alarm, as the name implies, is installed indoor with various alarm devices. Because the indoor environment is relative stable, subject to fewer external interference, so from the stability feature,indoor burglar alarm false alarm rate is lower than the outdoor burglar alarms. However, because the indoor area is the place where the home owner often moves, it is necessary to frequently arm/disarm the control panel to avoid false alarm from home owner activity. Moreover, consider from the anti-theft side, indoor detectors will cause alarm only when intruders break into the room, and it may be more harmful because of panic. Different from the indoor burglar alarm, outdoor anti-theft alarm installed outdoors and alarms before the intruders enter into the house, so as to scare away the theft and avoid the loss. However, due to the outside installation, there are more requirements for the detectors such as waterproof and extreme weather resistance, free false alarm from sunlight interference and falling leaves etc.
Commonly used outdoor detectors and characteristics are as below:
I.Electronic fences:

Electronic fences can be divided into: pulse electronic fences, tension electronic fences and pulse tension electronic fences.
The advantages of electronic fence are:
1.Low false alarm rate.
2.Good environmental adaptability, can be installed on different terrain.
3.High deterrent force.
The disadvantages are:
1.High cost of construction.
2.The resulting pulse voltage may cause harm to children and the elders.
3.It can not be installed in flammable and explosive locations.
4.It is easy to let you feel in a cage, and easy to let the rattan plant growing.
II.Wired infrared beams

It is the photoelectric infrared beam using the cable for power supply and signal transmission.
The advantages of wired infrared beams:
1.The use of cable transmission is not easily disturbed by the outside environment interference.
2.Because of the wired power supply, the infrared distance is relatively far.
3.The impact of environmental factors is less.
However, there are also many disadvantages of wired infrared beams.
1.Need to dig ditch for wiring, long construction time.
2.High labor costs.
3.With big trouble for system maintenance later.
4.Cables are vulnerable to aging and gnawing by rodents
5.Due to long-term powered, components are easy aging and leading to short service life.
6.Vulnerable to lightning strikes leading to system paralysis.
III.Solar power wireless photoelectric beam system

The solar power total wireless infrared beam system is an upgrade product of wired infrared beam system. The use of solar panels to power the beam, the use of wireless modules for wireless FM, and even frequency hopping transmission make the beam no wiring.
In addition to the advantages of wired beam, the solar power wireless beam also has below advantages:
1.Convenient and short time construction.
2.Easy maintenance in later period.
3.No damage to affect the original building structure, decoration.
4.The use of dot injection technology to extend the life of components and equipment.
5.Less affected by lightning strikes.
Of course, solar power wireless beam also has disadvantages.
1.The installation environment has certain requirements.
2.Susceptible to metal structures and high voltage equipment.
3.Susceptible to wireless co-frequency interference.
4.Equipment price is higher than wired beam.
5.Due to different wireless frequencies and different transmission protocols, the system compatibility is not strong.
Now there is a kind of solar wireless infrared transmission on the market using frequency hopping technology to transmit signals, so as to increase the original characteristics of wireless anti-jamming ability, to solve the problem of the same frequency wireless signal interference.
IV.Solar power wireless light wall

Solar power wireless infrared light wall is a supplement of solar power infrared beams. Because infrared beam is basically two beams and three beams, in some special occasions, such as no wall open area, entrance and exit etc. large areas of protection, it needs infrared light wall for security protection. Due to its own protection height of about one meter or more, infrared light wall can be installed in the above areas and prevent intruders to climb or jump over. Moreover, the solar power wireless light wall has built-in horn to scare away the intruders and increase deterrent force. There are 4 beams, 6 beams, 8 beams and 8 beams with garden lamp of wireless solar power infrared light wall.
V.Vibrating fiber optic cable

The system uses optical fiber as the intrusion detection unit.
It has the following advantages:
1.Not need electricity supply, belongs to passive detectors, effectively avoid lightning interference
2.Its single defense area distance up to 500-1500 meters and it is suitable for wide perimeter protection.
3.Compared with the electronic fence, the construction is simple, no digging cable trench, direct laying can be done, and is not affected by the complex terrain;Very suitable for the airport, chemical enterprises, petroleum pipelines, railways, residential areas and various key areas of intrusion prevention requirements.
Although vibration fiber has very significant advantages, but his disadvantages are also obvious:
1.The need to pull fiber, the overall cost and construction difficulty is still higher than infrared beams.
2.The distance of each defense area is too large, even if the intrusion is known, it is difficult to locate the specific intrusion location.
3.Real service life is not long, rain and snow corrosion is easy to increase fiber resistance, fiber becomes particularly sensitive, later the false alarm rate rises sharply.
VI.Induction cables

Induction cables include vibration cables and leakage cables. The induction cables will emit electromagnetic waves and form the defense area, when someone enters into this area, it will cause disturbance and alarm signal will be sent.
Electrostatic induction cable has the advantages of pulse electronic fence to block intruders, but also has the advantages of relatively simple installation, convenient wiring, strong adaptability to climate, temperature environment, etc..
But the disadvantages are equally huge:
1. Cables are prone to electric shocks, which in severe cases can paralyze the entire system.
2. Its cost is the highest of all perimeter alarm products.
3. The cable is susceptible to electromagnetic interference.
Because of its expensive cost, the main application sites only lie in border line security, communication fiber optic cable protection, airports, oil and gas storage and transportation, prisons, chemical enterprises, oil pipelines, railways and other state organs etc. key areas.

Outdoor zone detectors
I.Radar detector

Radar detector is designed to detect the above-level radar waves and use sound, light to scare away the intruder.
Radar detectors have the advantage of being small and not easily discovered by intruders. And the use of radar principle, can reach 360 degrees of all-round protection. It has strong penetration and can penetrate the general wooden barrier for detection. The disadvantage of radar detectors is that they are susceptible to clutter and have high requirement of the mounting area. Because as long as there is an object moving in the detection area , it will trigger alarm. So it should be installed on a stable base and the detection area is relatively stable, there is no frequent object movement.
(2) Outdoor infrared detector
Wired outdoor infrared detector

Wired outdoor infrared detector used to detect intrusion via infrared thermal radiation of moving object.
The advantages of wired outdoor infrared detector is:
1.Power supply is stable and without low power problem.
2.Size is small with good concealment, not easy to be found and destroy.
However, the wired passive infrared detector also has the following disadvantages:
1.The signal amplitude is small, easy to be disturbed by various heat sources, light sources.
2.Poor penetration, the infrared radiation of the human body is easy to be blocked and not easy to be received on the receiver beam side.
3.When the ambient temperature is close to the human body temperature, the detection sensitivity decreases obviously, sometimes causing short-term failure.
4.The main direction of motion detected is the transverse direction of motion, and the ability to detect objects moving in the radial direction is poor.
5.The wiring may destroy the original decoration, later maintenance is more troublesome.
Wireless outdoor detector

Wireless outdoor infrared detector is upgraded from the wired outdoor infrared detector. Battery power supply and wireless transmission module is used for the detectors.
The advantages of wireless passive infrared detector:
1.Easy to install, no wiring needed.
2.No wiring and no destroy of house decoration.
3.Easy for maintenance.
Although the wireless outdoor infrared detector has significant advantages, but its disadvantages are also obvious:
1. Need to replace the battery regularly. At least once a year need to replace one battery.
2. Infrared detector wireless alarm signal is easy to be interfered with, for example, multiple detectors are installed nearby, then the wireless signal sent by the detectors will interfere with each other and the receiver alarm panel can not receive the alarm signal.
3. The wireless signal transmission distance is relatively short, generally around 100 meters, if there is a wall block and metal objects influence, the wireless transmission distance will be closer.
Light energy hopping frequency wireless outdoor infrared detector

This is a new product, first of all, it uses light energy combined with the battery to power the outdoor infrared detector, solved the problem of outdoor passive infrared detector power supply. No need wiring or frequent battery changes. And secondly, it uses the wireless signal transmission method of frequency hopping, solves the problem of wireless signal interference between ordinary outdoor infrared detector, from a technical level it has indeed made disruptive progress. However, to make this kind of products stable, the manufacturer’s research and development and production requirements are relatively high. Only a few relatively professional alarm manufacturers in the market has the products in the production and sales.
Its advantages: 1, light energy combined with the battery power supply greatly improved the usage of outdoor infrared detector cycle. It will use natural light for power supply, or use battery power when there is no natural light.
2, It adopts frequency-hopping wireless signal transmission technology to solve the problem of wireless signal interference between ordinary wireless outdoor infrared detectors. The frequency-hopping technology enables the wireless signal to send out via multiple channels when moving object is detected. So even if one of the channel is disturbed, the alarm signal still can be sent out to the alarm receiver timely and stably via other channels.
3.The wireless transmission has longer distance and better penetration.
Although this kind of light energy hopping frequency wireless detector has a lot of progress compared with wired detector and wireless detector, but it still has some advantages: Firstly, the price is relatively high, because of the addition of some additional components and materials, and the lack of competition of these new products. Secondly, The compatibility is not strong, because the frequency hopping technology is designed to prevent interference between wireless signals, so it is not directly compatible with the other alarm system.
Motion detection function of surveillance camera

Now most cameras are with function of motion detection and alarm. It compares the monitoring screen to determine whether there is an intrusion. Professional motion detection surveillance camera is with less false alarm and faster response, but the product is very expensive. The relatively low price surveillance camera with motion detection alarm will have high rate false alarm. Because it uses the current picture and the comparison of the last screen to determine whether there is an intrusion, so even a leaf can trigger alarm.
With the development of science and technology, now there are more and more types of outdoor anti-theft equipment. Each manufacturer’s products also have their own advantages and disadvantages, users should choose the corresponding alarm equipment according to the location and environment security needs.

How to add wireless siren strobe to video alarm system, the built-in vid...

EAVS’s highly integrated features effectively solve the close tie between the alarms and video ,automatic warning, alarm and video functions can be achieved in the LAN and WAN. Through this alarm video services platform, users can remotely set the alarm and video services, query and manipulate, remote query alarm events. EAVS’s entirely English operating platform, control software and remote

operating platform, powerful display control functions and a simple and intuitive user interface and the remote host, make the system configuration and operating procedures more straightforward, at the same time the company carried on the operator interface beautification and hierarchical segmentation, so that operation becomes easy. 

High level of integration reduces the maximum extent of a single modular variety of devices, which reduces the linkage module and other external devices, and greatly reduces the cost of system integration.In the process of the formation of the system, due to relatively high integration, labor costs, supplies, cost of intermediate devices are greatly reduced , making the EAVS system more economical. EAVS’s birth has opened alarm remote visualization prelude to the era, which effectively solves the problem of false positives field detector occurrence, breaking the traditional sense of the concept of on-site alarm, allowing users to really experience security and reliability of alarm for the first time.It is an important milestone of alarm into digital and remote visualization , alarm and video surveillance is a powerful combination of proven , intelligent alarm monitoring is an important direction for future development, but also the establishment of large-scale technology base alarm monitoring system.With the large-scale development of intelligent alarm monitoring for urgent needs, EAVS digital alarm surveillance video server plays a great role in promoting.The set up of EAVS digital video platform builds a more efficient implementation of the intelligent platform for security and peace which provides the strongest protection for the future.


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How to enroll solar power wireless break beam sensor to app alarm contro...

Perimeter Security Solution with app monitor wireless solar power beam break alert system.

Easy install the beam transmitter and receiver terminals on fence, courtyard, garden, driveway to create invisible light wall. When someone intrudes the light wall, the beam sensor will send alarm report to wireless receiver, the app monitor control panel.

So, intrusion will be notified on app on ios and android app notification.

App monitor alarm control panel has TCP/IP version (RJ45 interface), 2G version and 4G version.

TCP/IP version has app monitor only.

2G or 4G version can set alarm notification phone number and can send SMS and voice call for alarm report.

Package includes:

1* pair 3-beams solar power photoelectric beam sensor, with fixing bracket, but no pole included.

You may need to shop the pole from your local market.

Pole size is: diameter 3.7cm

details:

100m infrared distance solar powered intrusion barrier used for school, workshops, perimeter fencing of residential quarters etc. New technology wireless beams detector anti same frequency interference hop-frequency technology. Wireless beams detector solar power supply. Updated with LCD calibrator and DC power supply for charging if long time no sunshine.

Functions and Specification:

1.It is a solar-powered wireless product and should be installed at place with sunlight intensity more than 2200lux.

2.It is triple beams wireless outdoor infrared detectors working by pairs of transmitter and receiver.

3.Irradiation distance:100m

4.Wireless transmitting distance:800-1000m at open area

5.Wireless frequency:433MHz

6.Maximum alarm times in 24 hours:<=50times

7.Infrared light beam number: 3 beams

8.Battery capacity: transmitting terminal: 500mAh, receiving terminal: 1000mAh

9.Working temperature: -30℃~70℃

10.Working voltage:3.3V

11.Power storage type: LiFePO4 Battery

12.Static working current: transmitting terminal<=0.5mA, receiving terminal<=0.5mA

13.Infrared light frequency: secondary modulation & encoding based on 38KHz

14.Infrared light wave-length: 940nm+/-20nm

15.Output current of solar panel: Under the condition of 1800Lux lighting >=2mA (Outdoor illumination in ordinary rainy or cloudy days is about 2000Lux)

16.Dimension:340*84*45mm

17.Distance between infrared light hole: 35mm

18.Updated with electric power recharging jack

How to set app alarm on smart phone and remote arm/disarm, setting alarm...

For IOS version, please search for solar safe and you can get app with name solarsafe. For android version, please scan the QR code on the back of the panel. Re-scan the QR code and re-download the app if there is update available.

The app can be used to arm/disarm the alarm panel and send "SOS" message to other person linked to the same alarm panel. When alarm goes off, the app will receive prompt alarm message from app with sound hint. Open the app, the alarm type, alarm zone, alarm time will show up. 100 history records are stored for check. It support maximum 6 family members to use the app to control the alarm panel and 2 members can be online at the same time.

For GSM/GPRS network alarm panel, please check with us which network operator's sim card is available for your country. For example, T-Mobile sim card is available for using in USA.

Encoding two way communication siren strobe MD-314R Focus security wirel...

What type of home security alarm control panel should I shop? What detectors should be included in the security system? We will clarify the types of alarm control panel and detectors and help you to know what you need.

GSM alarm control panel and TCP/IP or WiFi network panel are the most popular two types control panels nowadays. The difference of them is, TCP/IP or WiFi will connect the alarm control panel to router. The alarm panel will make sound warning when alarm is triggered. Then it send alarm message to wechat, app or email. (But it will not call or send SMS to your mobile). GSM alarm panel will make sound warning as well if it is enabled once alarm is triggered. Then it call preset alarm receiving mobile and send SMS. It will send alarm message to wechat, app.

So, if you need to get SMS or voice call for alarm, you need to shop GSM alarm control panel. 2G alarm panel is graduatelly upgrated to 4G alarm panel for market need.

What detectors should be included in home security system? Smoke detector and motion sensor, door contact are the basic required detectors for home security system. Smoke detector is used in every room to prevent fire disaster. Motion sensor is installed in living room, bedroom to detect intrusion and make alarm. Door contact is used to sense door open status and trigger alarm.

For further security protection, gas sensor with solenoid valve can be installed in kitchen room to detect gas leakage and trigger alarm. Perimeter beam or infrared detector can be installed to sense burglary outdoor and trigger alarm at first time.

After that, siren strobe indoor or outdoor is needed to notify home families and neighbors of the alarm event. People can check the spot and take further action.

IP camera is needed for home security at vacation or empty home. If no one at home, IP camera can be used to remote monitor home.

How to set the zone of burglar alarm security sysem integrated CCTV alar...

Network security service center is using a security system to receive protected areas’ security information and take action to stop crimes, prevent disaster. The security information transportation way is the core part of the security system.

PSTN telephone network is the most popular security service center network. But with development of digital communication technology, security system is developed as well with video alarm etc. PSTN network is with difficulty to transport the security signals fast and reliable.

The security service upgrade is to enable the security service with multiple data transportation network such as GSM/GPRS/TCP/IP and video alarm. Without any replacement, but with add-on of video alarm server and security management, GSM/GPRS communication module, the security service center can be upgraded.

For CCTV surveillance monitor service, with add-on of Video alarm EAVS security equipment, the security system can be updated to alarm and surveillance monitor system as well. All old security equipment are keeps working well.

Operate Network alarm video server on smart phone app

New technology security alarm server EAVS

EAVS is high integrated security equipment which has alarm, NVR, IE explorer together.

With EAVS security equipment, security center can be easy to build up and supports maximum 90 million users.

Many new technologies are adopted for this integrated security alarm server and it is keeping upgraded. Below we will explain some FAQ and help security service engineers, end users knowing this new type security alarm server.

1. How to use USB disk to record video?

Please insert the USB disk into the EAVS USB port, then enter into EAVS main menu, find the file you want to backup from the file management, click backup and it is ok.

2. How to use joystick to switch PC and EAVS display?

Turn the EAVS/PC switch on the real panel to EAVS, then press “MON” key on the joystick to switch PC and EAVS interface. If EAVS/PC switch is turned on PC, then no effect by pressing “MON”

3. Why no image display after EAVS visiting from IP or domain name?

Cause ActiveX play control is not installed for image display. Please visit EAVS through IP or domain name, after enter interface, click set, then click system maintenance to download ActiveX and install it.

4. How to set the alarm preset point linkage video and PTZ

Firstly, please enroll the detector into the system, then set the alarm preset point, (move the cursor to the PTZ setting and press enter on the remote controller or click the left mouse button to enter the setting screen, choose the channel, then turn the image to the alarm position through the PTZ control, set preset point digital). Then set linkage( enter into main menu, click security setting, click alarm setting, select the zone number which you want to link and the image channel, video record channel, click PTZ linkage and save it for linkage channel and preset pint. At last confirm exterior alarm is selected for timer arm setting.)

5. Why manual record can not be shut off?

Because timer recording is set. EAVS system can set maximum 4 timer recording.

6. Why black/white image is displayed on monitor or TV display?

Please check and confirm video input, EAVS machine and monitor or TV set standards are totally same. If not, please set monitor or TV set to automatically recognize.

7. The system domain name and platform is set, but it can not be visited and no information is sent, why?

Please check whether the IP address of the router is mapped.

8. Why the joystick maintenance LED keeps lighting on?

If the maintenance keeps flashing, it means there is connection error of the system. Such as telephone line is not connected well or the information sent to CMS failed. If the LED keeps lighting on, it means the detector is not ready yet.

9. Why EAVS not need 911 alarm dialer?

Cause The alarm dialer system is integrated into EAVS system already. The system can set 4 groups voice receiving phone and 2 groups CMS phone.

10. Why the 8 channels audio input is active MIC and not Passive MIC?

The active MIC is with wide audio detection range and the volume can be adjusted.

11. How to use remote intercom?

Please insert MIC and SPK into EAVS system, remote log into the system and right click image to open intercom.

12. The notes of PTZ control setting

Check and confirm PTZ 485 control line is connected to EAVS equipment correctly. Check and confirm the protocol and frequency is same of PTZ and EAVS equipment. Check and confirm the PTZ address is same as it is set on EAVS system.

13. Only image is displayed and no control button or the image is not full of the screen, why?

Check and confirm the EAVS definition is same as monitor.

14. Can the CMS receive alarm report when network is not connected or off line?

Yes, EAVS can identify line off and send alarm to CMS via telephone line.

15. EAVS how to use SMS and MMS?

Add GSM module to the EAVS equipment.

16. What distance is it available between wired detector to EAVS

EAVS uses A/D convert circuit and the distance can reach to 1km.

17. What distance is it available between wireless detector and EAVS?

It can reach to 500m at open area.

18. Is it possible to have repeat code of wireless detector?

EAVS uses 32 digits multi-code wireless codes and it is almost impossible of repeat code cause the rate is one 40 billionth

19. How many remotes can one EAVS set

Maximum 8 remotes can be enrolled

20. Can EAVS be used at factory, school etc. With multiple protection areas?

EAVS has 8 wired and 56 wireless programmable defense zones and 32 bus system defense zones.

21. Why EAVS false alarm rate is lower than DVR motion alarm?

EAVS adopts motion sensor and image moving recheck identifying technology and without sunlight interference. DVR motion alarm adopts moving sensor only and may be interfered by sun light.

22. Is manual check required for EAVS?

EAVS adopts auto system check function, all detectors will send status report to EAVS every one hour. All system fault will be checked and reported to CMS.

23. How many disks and capacity can be supported by EAVS?

EAVS can support 2 pcs 1000G capacity hard disk.

24. At Wifi or internet not convenient place, how to use network to connect to CMS

EAVS supports 3G network module

25. How many channels of D1 recording is supported

EAVS can supports maximum 8 channels D1

26. How to link EAVS alarm with lighting

Through 232 lighting linkage module, it can control 64 circuits lighting control

27. If the line is off when remote upgrading EAVS, will EAVS failed

No. EAVS will download the and save the files firstly, after download completed, it will upgrade automatically.

28. If user password and install password is forgotten, how to do?

Return the machine to factory to upgrade.

29. What short key does the joystick has?

It has single picture, 4 pictures, 9 pictures switch function, manual record, record play, Aperture adjustment, Preset call, PC and EAVS display switch, arm disarm etc.

30. If no joystick, can mouse be used to operate the EAVS system?

Yes, the EAVS menu setting and system can be operated by mouse.

31. What will EAVS system do if the video wire is cut off?

EAVS system will know the wire is cut off and report it to CMS

32. If the EAVS alarm during PC working time, how can watch the alarm video?

EAVS will switch picture to alarm picture and displays alarm picture even PC is working as computer.

33. Why EAVS is cost effective?

EAVS has alarm system, VGA output, video server together. No repeat purchase is needed.

34. Why EAVS will never crash down?

EAVS system has double watch dog function, if the system crashes down, the system will automatically restart in 1 minute and work properly.

35. Why security service engineer can solve the problem of EAVS without showing up at EAVS using site?

EAVS system is with remote programming and remote maintenance function.

36. Normal alarm system center can support maximum 9 thousand users, why EAVS can support maximum 90 million users?

Normal alarm system center adopts 4 digits user code CID protocol, EAVS adopts 4-8 digits user code CID protocol, So, it can support maximum 90 million users.

37. What cost it will be to build TCP/IP network video alarm security center?

The cost is EAVS and one PC.

38. How can EAVS do when burglary happens at holiday without people at home?

There is Voice alarm module and it can dial preset alarm receiving telephone to report the alarm information to home owner. At the same time, it will turn on video recording and begin to record. It will send video to center for record of 1 minute before and after alarm.

39. Can EAVS support wireless LCD keypad installed on the wall?

Yes, it supports wireless LCD keypad.

40. How will EAVS do when leaving home without arm?

EAVS system supports 4 groups timer arm/disarm 24 hours *7 days. It can be armed and disarmed remotely.